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OCCOM | 澳世网络
OCCOM | 澳世网络5
4.9
Based on 13441 reviews
OCCOM
OCCOM1
4.9
Based on 13441 reviews
See all reviews
Hamed Gholipour
Hamed Gholipour
11:08 12 Jan 26
Rehman did a great job installing and setting up my modem and internet. He was very patient, professional, and explained everything clearly. The connection was set up smoothly with no issues. I’m very happy with his service and would definitely recommend him.
ZAIN SYED
ZAIN SYED
09:26 11 Jan 26
I had a very positive experience today. The customer service representative Rehman remained patient throughout, listened carefully to my concerns, and worked methodically to resolve the internet connection issue. His professionalism meant I was able to get back online without delay. Please convey my thanks.
Jack Shih
Jack Shih
03:47 07 Jan 26
這位女客服Janney非常有耐心而且很細心的把每一個路由器設定的細節說明的很清楚，我一直困惑的問題在很短的時間裡得到解決。太棒了
Jamie Dawidowicz (jdcampsalot)
Jamie Dawidowicz (jdcampsalot)
12:26 02 Jan 26
Atul was awesome to deal with. But that is about all i can say about this company so far. Still waiting on my service to be activated. Told they would put a rush on it one day and the next they are trying to tell me theres a payment problem when the payment was screen shotted the day before so they could fast track it. Hope there internet is better than this
warwick kuhne
warwick kuhne
08:11 02 Jan 26
Hello. I had issues with my internet connection. This was over 3 weeks due to my work commitments. After, trying several times, Sonia who helped me resolve the issues, was awesome. She talked me through the issues, and eventually resolved the problem. Thank you very much for your patience, Sonia. Very happy 😊 with the service and the outcome. Have a great New Year. 🍻!
Prasanth Dhamodharan
Prasanth Dhamodharan
02:16 30 Dec 25
I really appreciate the customer support provided.. Kuldeep was patiently helping me out to reset my router and change few other settings to secure my network.. his technical knowledge and communication is commendable..Very happy with Occum!! highly recommend!
阿游
阿游
10:23 27 Dec 25
第一天給客服kubert服務態度不知道在差什麼就不想弄了付錢還要被兇第二天換了Janney服務態度實在太好了還都處理好事情非常感謝是最棒的！
Ning M
Ning M
07:24 22 Dec 25
The online customer service was very professional, patient, and efficient. Janney responded promptly to my questions and provided clear, helpful solutions. The whole communication process was smooth and reassuring. I really appreciate their support and excellent service.
farhad ahmadi
farhad ahmadi
02:43 22 Dec 25
Sonia was absolutely amazing to deal with. She was incredibly patient, took the time to explain everything clearly, and never made me feel rushed or pressured. Her positive attitude made the whole experience really pleasant. Thank you, Sonia, for such great customer service — truly appreciated!
Darti Suryani
Darti Suryani
02:52 13 Dec 25
I’m not a tech savvy person and connecting internet in my new apartment was very difficult for me. Thank goodness for Occom support worker Kuldeep Panchal for helping me setting my internet connection. He was very patient with me and he is very thorough guided me step by step. Kuldeep also very respectful when I communicate with him, it makes the process very easy for me to follow.
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  • Step 1. Your Information:

  • Step 2. Your Friend's Information:

  • Step 3: Completed!

    For each referral, both you and your friends can enjoy $40 rewards.
Refer Your Friends to OCCOM
  1. Who can participate in the event?
    • Referrer: OCCOM existing customers
    • Referee: OCCOM new customers
  2. Event time: from now until September 30th, 2024
  3. Details：
    • Both Referrer and Referee will receive a $40 reward for each successful referral.
  4. How to refer friends to OCCOM?
    • Option 1: provide your friends’ Emails in below website: https://testing84temp.occom.com.au/refer-your-friends/
    • Option 2: forward the event introduction by Email, WeChat or SMS, and tell your Account ID, mobile number or Email address to your friends
  5. How to register with OCCOM?
    • Option 1: if you have received a referral link from your friends, please simply click it to register.
    • Option 2: contact OCCOM sales team through below channels, and tell us your friend’s Account ID, mobile number or Email address:
  1. How to receive the reward?
    • Referrer: refund to Referrer’s bank card or bank account after the referred service is activated for 40 days.
    • Referee: refund to Referee’s bank card or bank account after the referred service is activated for 40 days.
  2. Other terms and conditions：
    • The referred service should be one of below products：
    • If the Referee can only sign up products other than above mentioned fibre products, such as ADSL2+ or mobile, the reward is $10 per referral.
    • The referral is invalid if referrer or referee's service is cancelled within 40 days since the referred service activation day.
    • This promotion cannot be used in conjunction with other offers, promotions or discounts.
    • OCCOM staff and dealer are not eligible for this program.
    • OCCOM reserves the right of all final interpretation of this promotion.

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