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OCCOM | 澳世网络
OCCOM | 澳世网络6
4.9
Based on 15078 reviews
OCCOM
OCCOM3
4.9
Based on 15078 reviews
See all reviews
Darcy
Darcy
04:14 06 Jul 26
客服Hannie 非常有耐心～人很好，服务反馈也很迅速！感谢！
Amir Mastan
Amir Mastan
05:31 01 Jul 26
I had an excellent experience with Vanshika R. She was extremely professional, patient, and supportive throughout the process of helping me connect my internet. She explained everything clearly, guided me step by step, and made sure the issue was resolved properly. Her technical knowledge and friendly attitude made the whole experience smooth and stress-free. I really appreciate her help and the high level of customer service she provided.
Angela H
Angela H
04:15 19 Jun 26
Thank you, Carmen, for your patience and excellent support over the past few days.We had WiFi connectivity issues, and she patiently guided us through the router settings and helped us get everything working again. As a non-technical user, I really appreciated her clear explanations and kindness.Great service!
Ram Mridangam Arangetram
Ram Mridangam Arangetram
07:14 16 Jun 26
Reman assisted me in separating the 2 bandwidths 2.4GHz and 5 GHz Wi-Fi SSIDs.He was very courteous and helpful in handling the call. He was technically very good.Also, he clarified about the payments for the last 2 months including the Gaming Router delivery.When I placed the call he was quick to pick up the phone without any long wait.I am satisfied with his Service.Regards,A. Ananthasubramania Sarma
Larry
Larry
01:40 16 Jun 26
I had a great experience with Rehman. He was very helpful, patient, and took the time to clearly explain my contract details and all the available options for my internet subscription. What I appreciated most was his sincerity in helping me find the best possible internet plan.His professionalism, knowledge, and customer-focused approach made the whole process easy and stress-free! Thank you for your help Rehman! 👍
Elle
Elle
04:02 04 Jun 26
Sonia was very helpful, friendly and professional. She made the whole process easy and pleasant, and I really appreciated her clear communication and positive attitude. Great customer service — thank you Sonia!
J
J
07:52 03 Jun 26
I had a really great experience with Occom support. Sonia was incredibly helpful throughout the entire process and went above and beyond to assist us. She was patient, professional, and made sure every issue we had was fully resolved. Communication was clear and fast, and she genuinely cared about helping us find the best solution. Thank you to Sonia and the Occom team for the excellent support experience.
Ayu Wulandari
Ayu Wulandari
09:42 26 May 26
Aman was very helpful with assisting my WiFi connection issue. He was patient and took the time to explain everything clearly, especially because I don’t know much about these kinds of technical things. He made the whole process much easier and less stressful for me. I truly appreciate his help and positive attitude. Thank you for the great service!
Lisa Damevski
Lisa Damevski
12:10 25 May 26
Outstanding customer service from Sushil at Occom! He patiently walked me through setting up and connecting my internet mesh system and made the whole process incredibly easy and stress-free. He was knowledgeable, professional, and explained everything clearly step by step. Thanks to his help, everything is now working perfectly. Really appreciate the excellent support — highly recommend both Sushil and Occom!
Uny Lin
Uny Lin
05:24 22 May 26
非常感謝Kevin耐心地提供技術指導！第一天開通順利完成啦～🥳
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  • Step 1. Your Information:

  • Step 2. Your Friend's Information:

  • Step 3: Completed!

    For each referral, both you and your friends can enjoy $40 rewards.
Refer Your Friends to OCCOM
  1. Who can participate in the event?
    • Referrer: OCCOM existing customers
    • Referee: OCCOM new customers
  2. Event time: from now until September 30th, 2024
  3. Details：
    • Both Referrer and Referee will receive a $40 reward for each successful referral.
  4. How to refer friends to OCCOM?
    • Option 1: provide your friends’ Emails in below website: https://testing84temp.occom.com.au/refer-your-friends/
    • Option 2: forward the event introduction by Email, WeChat or SMS, and tell your Account ID, mobile number or Email address to your friends
  5. How to register with OCCOM?
    • Option 1: if you have received a referral link from your friends, please simply click it to register.
    • Option 2: contact OCCOM sales team through below channels, and tell us your friend’s Account ID, mobile number or Email address:
  1. How to receive the reward?
    • Referrer: refund to Referrer’s bank card or bank account after the referred service is activated for 40 days.
    • Referee: refund to Referee’s bank card or bank account after the referred service is activated for 40 days.
  2. Other terms and conditions：
    • The referred service should be one of below products：
    • If the Referee can only sign up products other than above mentioned fibre products, such as ADSL2+ or mobile, the reward is $10 per referral.
    • The referral is invalid if referrer or referee's service is cancelled within 40 days since the referred service activation day.
    • This promotion cannot be used in conjunction with other offers, promotions or discounts.
    • OCCOM staff and dealer are not eligible for this program.
    • OCCOM reserves the right of all final interpretation of this promotion.

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