Sales: 1300 200 999
Support: 1300 299 999

Faster
Response

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

Faster
Setup

Strong partnership with major carriers, most complete fiber coverage, usually activate the fiber service within 24 hours

Faster
Internet Speed

Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

Faster
Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

Top Rated Internet Service Provider in Melbourne

Top-Tier Internet Service Provider

Rated 4.9/5 stars on Google, we are grateful for and proud of being one of Australia’s favourite internet service providers (ISP).
Occom endeavors to offer a premium speed of up to 1Gbps to our clients. Downloading movies in seconds, this thunder speed will knock your socks off. Faster than the fastest, Occom ensures you seamless Netflix streaming and keeps you one step ahead of your rivals in many games.
Our pre-configured, top-branded router of leading technologies enables a reliable Wi-Fi connection and full Wi-Fi coverage in every corner of your home. You may also bring your device (BYOD) and we are happy to help you through the configuration process.
Our service team is always ready to help! Give Occom a go and get your home the fastest Internet at a fair price.

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Melbourne’s Future with Fibre Broadband

It is time to say farewell to ADSL broadband. The Optical Fibre Internet now offers Melbournians an ultra-fast speed of up to 1Gbps. You may have heard of your friend’s newly set up nbn™ network. The state-owned NBNCo is one of the major fibre-optic network carriers in Australia. It delivers an expeditious and reliable fibre network experience for almost every suburb in metropolitan Melbourne, supporting a variety of network connection types (FTTP, FTTB, FTTC, HFC, etc.).
What about carriers other than nbn™? You may think of OptiComm Fibre, a top-tier fibre-optic broadband carrier specialising in FTTP connections. There are also many other premium fibre broadband carriers, such as LBNCo and OPENetworks, etc.
Wherever you live, in Doncaster, Kew, or Glen Waverley, the superfast Optical Fibre Internet is knocking at the door. Upgrade your network to fibre-optic broadband. You won’t regret it.

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Connect to Optical Fibre Network in Melbourne

No matter if you are just beginning your college life in a student flat in Clayton, living in a big house in Balwyn with your family, or moving home from Blackburn to Box Hill, Occom can always provide you the best network solution.
Enjoy the network plan that suits your Internet habits and get the best pre-configured router that meets your speed and coverage need. Contact Occom and leave everything to our professional support team. All you need to do is to enjoy buffer-free video streaming and lag-free gaming.

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OCCOM5

4.9

Based on 13356 reviews

OCCOM3

4.9

Based on 13356 reviews

See all reviews

Jamie Dawidowicz (jdcampsalot)

12:26 02 Jan 26

Atul was awesome to deal with. But that is about all i can say about this company so far. Still waiting on my service to be activated. Told they would put a rush on it one day and the next they are trying to tell me theres a payment problem when the payment was screen shotted the day before so they could fast track it. Hope there internet is better than this

warwick kuhne

08:11 02 Jan 26

Hello. I had issues with my internet connection. This was over 3 weeks due to my work commitments. After, trying several times, Sonia who helped me resolve the issues, was awesome. She talked me through the issues, and eventually resolved the problem. Thank you very much for your patience, Sonia. Very happy 😊 with the service and the outcome. Have a great New Year. 🍻!

Prasanth Dhamodharan

02:16 30 Dec 25

I really appreciate the customer support provided.. Kuldeep was patiently helping me out to reset my router and change few other settings to secure my network.. his technical knowledge and communication is commendable..Very happy with Occum!! highly recommend!

Ning M

07:24 22 Dec 25

The online customer service was very professional, patient, and efficient. Janney responded promptly to my questions and provided clear, helpful solutions. The whole communication process was smooth and reassuring. I really appreciate their support and excellent service.

farhad ahmadi

02:43 22 Dec 25

Sonia was absolutely amazing to deal with. She was incredibly patient, took the time to explain everything clearly, and never made me feel rushed or pressured. Her positive attitude made the whole experience really pleasant. Thank you, Sonia, for such great customer service — truly appreciated!

Darti Suryani

02:52 13 Dec 25

I’m not a tech savvy person and connecting internet in my new apartment was very difficult for me. Thank goodness for Occom support worker Kuldeep Panchal for helping me setting my internet connection. He was very patient with me and he is very thorough guided me step by step. Kuldeep also very respectful when I communicate with him, it makes the process very easy for me to follow.

Joanne JEONG

07:47 12 Dec 25

Today, I spent a long time working on the new modem with Dikshat. He/she stayed calm and kind the entire time, and did his best to resolve the issue. The main problem has now been fixed thanks to him, and I was advised that any remaining issues will be followed up later. I’m satisfied with the support I received, and I’m leaving this review to express my appreciation.

Betzy Olivier

06:20 11 Dec 25

We want to express our sincere appreciation for the incredibly helpful and essential assistance provided by Vishal.Vishal has been an absolute asset, particularly in managing the high-pressure periods of our busy student move-ins and move-outs. The reliability and timeliness of the services connection he oversees have been exemplary—they are always on time, which is critical to our operations.What truly sets Vishal apart is the great flexibility he consistently offers. Managing numerous properties and the frequent transfers of students between them can be complex, but Vishal handles these fluid situations with ease, ensuring seamless transitions for all parties involved.We consistently receive prompt responses from Vishal, and his ability to clarify all proceedings clearly and thoroughly ensures we are always informed and confident in the process.Having Vishal as a direct point of contact has streamlined our communications and improved our operational efficiency significantly. We are extremely happy with the level of service and support he provides and look forward to our continued partnership.

Cerilo Debulos

06:08 01 Dec 25

I had a wonderful experience with Occom Support thanks to Priyanka Sharma. She was professional, friendly, and went above and beyond to resolve my issue quickly. Priyanka made the whole process smooth and stress-free, and her positive attitude really stood out. I truly appreciate her assistance and would highly recommend Occom Support to anyone needing help. Thank you, Priyanka, for your excellent service!

Nha Nguyen

10:06 27 Nov 25

Whole process to move my internet to new place went very smoothly. Good value for a reasonable price. The customer service representative Nishant & Komall was brilliant. They were very polite and pleasant and very helpful. Highly recommended 👍☺️

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News Title

Jul 2024

How Much Does It Cost to Upgrade to nbn Full Fibre?

Nbn fibre Upgrade full fibre Published on: 30-07-2024 Is slow internet turning your entertainment time into frustrations? nbn full fibre (fibre to the premise) delivers a quantum leap in internet

Jul 2024