Sales: 1300 200 999
Support: 1300 299 999

Faster
Response

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

Faster
Setup

Strong partnership with major carriers, most complete fiber coverage, usually activate the fiber service within 24 hours

Faster
Internet Speed

Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

Faster
Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

Top Rated Internet Service Provider in Melbourne

Top-Tier Internet Service Provider

Rated 4.9/5 stars on Google, we are grateful for and proud of being one of Australia’s favourite internet service providers (ISP).
Occom endeavors to offer a premium speed of up to 1Gbps to our clients. Downloading movies in seconds, this thunder speed will knock your socks off. Faster than the fastest, Occom ensures you seamless Netflix streaming and keeps you one step ahead of your rivals in many games.
Our pre-configured, top-branded router of leading technologies enables a reliable Wi-Fi connection and full Wi-Fi coverage in every corner of your home. You may also bring your device (BYOD) and we are happy to help you through the configuration process.
Our service team is always ready to help! Give Occom a go and get your home the fastest Internet at a fair price.

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Melbourne’s Future with Fibre Broadband

It is time to say farewell to ADSL broadband. The Optical Fibre Internet now offers Melbournians an ultra-fast speed of up to 1Gbps. You may have heard of your friend’s newly set up nbn™ network. The state-owned NBNCo is one of the major fibre-optic network carriers in Australia. It delivers an expeditious and reliable fibre network experience for almost every suburb in metropolitan Melbourne, supporting a variety of network connection types (FTTP, FTTB, FTTC, HFC, etc.).
What about carriers other than nbn™? You may think of OptiComm Fibre, a top-tier fibre-optic broadband carrier specialising in FTTP connections. There are also many other premium fibre broadband carriers, such as LBNCo and OPENetworks, etc.
Wherever you live, in Doncaster, Kew, or Glen Waverley, the superfast Optical Fibre Internet is knocking at the door. Upgrade your network to fibre-optic broadband. You won’t regret it.

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Connect to Optical Fibre Network in Melbourne

No matter if you are just beginning your college life in a student flat in Clayton, living in a big house in Balwyn with your family, or moving home from Blackburn to Box Hill, Occom can always provide you the best network solution.
Enjoy the network plan that suits your Internet habits and get the best pre-configured router that meets your speed and coverage need. Contact Occom and leave everything to our professional support team. All you need to do is to enjoy buffer-free video streaming and lag-free gaming.

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OCCOM4

4.9

Based on 13073 reviews

OCCOM4

4.9

Based on 13073 reviews

See all reviews

Amber Sran

08:07 17 Nov 25

RJ was super professional and easy to chat with! Also I just wanted to send a huge thanks to the whole team for listening to me almost like every day. We were having a real headache trying to set up the internet connection at our place. I truly appreciate their patience and kindness.

Cy Luo

23:45 13 Nov 25

I really appreciated LiZ’s help with my network setup. LiZ was patient, clear, and walked me through each step carefully. Even when I had follow-up questions, LiZ stayed calm and supportive. It’s rare to find someone so knowledgeable and kind. Thanks so much — you made a big difference!

Lee M

22:55 09 Nov 25

Big thanks to Kevin, he’s professional and very responsible. My order was placed on the 4/Nov/25 via an English colleagues but he is very unresponsive, all charges was charged on the same day but the fast speed modem wasn’t arrived for whole one week even I text and email to them. Until I call again to OCCOM, Kevin pick up my call, he’s quick response and smart handling my order comes efficiently. I am so appreciate for his service, patience and support, excellent customer service of Kevin. Keep up👍🏻

Navdeep Dosanjh

03:21 09 Nov 25

I had an excellent experience with Nikhil from Occom. He was extremely helpful, polite, and professional while assisting me with setting up my internet connection. Nikhil went above and beyond to make sure everything was installed and working perfectly. He patiently guided me through the whole process, answered all my questions, and made sure I was fully satisfied before finishing up the call. It’s rare to come across someone so dedicated and customer-focused. I’m very happy with the service I received. Thank you Nikhil, for your outstanding support and genuine care!

Byambadorj Zorigt

09:21 03 Nov 25

I had a wonderful experience speaking with Bhavya.V! She was incredibly kind, patient, and positive throughout our conversation. Bhavya went above and beyond to make sure all my questions were answered clearly and efficiently. Her friendly attitude and professionalism truly stood out and made the entire interaction so pleasant. It’s rare to find such genuine customer service these days — thank you, Bhavya, for your amazing support!

Fahad Dewan Mohammad

23:43 02 Nov 25

Michael D was incredibly helpful and professional in getting my internet service connected. He was patient, clear in his explanations, and made the entire process quick and effortless. It’s rare to come across such friendly and genuine customer service — his positive attitude made the experience a pleasure.Thank you, Michael D, for your outstanding support and for making everything so easy! Highly recommended.

Hina Naz

01:22 01 Nov 25

I want to extend my sincere thanks to Kuldeep for his exceptional support in resolving my internet issue. He went above and beyond to help — patiently troubleshooting, keeping me informed, and ensuring everything was back up and running smoothly. His professionalism and dedication truly made a difference. Thank you, Kuldeep, for your outstanding assistance and kindness!

Misu

17:55 31 Oct 25

Priyanka displayed a great level of professionalism, technical knowledge and patience when helping me set up the internet the other day. She explained everything thoroughly step by step and never rushed me even though the call was getting long. She even informed me that my initial router model could not support the higher speeds of my plan and helped guide me through the whole process again with a different router.

Fariba Jaberi

07:12 24 Oct 25

⭐️⭐️⭐️⭐️⭐️I had the pleasure of being assisted by Priyanka from Occom Support, and she was absolutely amazing! She was friendly, patient, and went above and beyond to resolve my issue quickly. Her communication was clear and professional, and she made the whole experience stress-free.Thank you so much, Priyanka — your outstanding customer service truly made my day! Highly recommend! 🌟

Sukh Sandhu

11:04 17 Oct 25

We’re so happy with the amazing service from Shaminder! He helped us set up our Wi-Fi internet and also provided great SIM plans with the best deals. Everything was so convenient and easy — he explained all the options clearly and made sure we got the best value. His support is always quick, friendly, and helpful. Highly recommend Shaminder for anyone looking for reliable internet and mobile services.— Sukhveer & Gurvinder.

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News Title

Jul 2024

How Much Does It Cost to Upgrade to nbn Full Fibre?

Nbn fibre Upgrade full fibre Published on: 30-07-2024 Is slow internet turning your entertainment time into frustrations? nbn full fibre (fibre to the premise) delivers a quantum leap in internet

Jul 2024