Sales: 1300 200 999
Support: 1300 299 999

Faster
Response

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

Faster
Setup

Strong partnership with major carriers, most complete fiber coverage, usually activate the fiber service within 24 hours

Faster
Internet Speed

Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

Faster
Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

Top Rated Internet Service Provider in Melbourne

Top-Tier Internet Service Provider

Rated 4.9/5 stars on Google, we are grateful for and proud of being one of Australia’s favourite internet service providers (ISP).
Occom endeavors to offer a premium speed of up to 1Gbps to our clients. Downloading movies in seconds, this thunder speed will knock your socks off. Faster than the fastest, Occom ensures you seamless Netflix streaming and keeps you one step ahead of your rivals in many games.
Our pre-configured, top-branded router of leading technologies enables a reliable Wi-Fi connection and full Wi-Fi coverage in every corner of your home. You may also bring your device (BYOD) and we are happy to help you through the configuration process.
Our service team is always ready to help! Give Occom a go and get your home the fastest Internet at a fair price.

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Melbourne’s Future with Fibre Broadband

It is time to say farewell to ADSL broadband. The Optical Fibre Internet now offers Melbournians an ultra-fast speed of up to 1Gbps. You may have heard of your friend’s newly set up nbn™ network. The state-owned NBNCo is one of the major fibre-optic network carriers in Australia. It delivers an expeditious and reliable fibre network experience for almost every suburb in metropolitan Melbourne, supporting a variety of network connection types (FTTP, FTTB, FTTC, HFC, etc.).
What about carriers other than nbn™? You may think of OptiComm Fibre, a top-tier fibre-optic broadband carrier specialising in FTTP connections. There are also many other premium fibre broadband carriers, such as LBNCo and OPENetworks, etc.
Wherever you live, in Doncaster, Kew, or Glen Waverley, the superfast Optical Fibre Internet is knocking at the door. Upgrade your network to fibre-optic broadband. You won’t regret it.

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Connect to Optical Fibre Network in Melbourne

No matter if you are just beginning your college life in a student flat in Clayton, living in a big house in Balwyn with your family, or moving home from Blackburn to Box Hill, Occom can always provide you the best network solution.
Enjoy the network plan that suits your Internet habits and get the best pre-configured router that meets your speed and coverage need. Contact Occom and leave everything to our professional support team. All you need to do is to enjoy buffer-free video streaming and lag-free gaming.

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OCCOM8

4.9

Based on 15062 reviews

OCCOM2

4.9

Based on 15062 reviews

See all reviews

Amir Mastan

05:31 01 Jul 26

I had an excellent experience with Vanshika R. She was extremely professional, patient, and supportive throughout the process of helping me connect my internet. She explained everything clearly, guided me step by step, and made sure the issue was resolved properly. Her technical knowledge and friendly attitude made the whole experience smooth and stress-free. I really appreciate her help and the high level of customer service she provided.

Angela H

04:15 19 Jun 26

Thank you, Carmen, for your patience and excellent support over the past few days.We had WiFi connectivity issues, and she patiently guided us through the router settings and helped us get everything working again. As a non-technical user, I really appreciated her clear explanations and kindness.Great service!

Ram Mridangam Arangetram

07:14 16 Jun 26

Reman assisted me in separating the 2 bandwidths 2.4GHz and 5 GHz Wi-Fi SSIDs.He was very courteous and helpful in handling the call. He was technically very good.Also, he clarified about the payments for the last 2 months including the Gaming Router delivery.When I placed the call he was quick to pick up the phone without any long wait.I am satisfied with his Service.Regards,A. Ananthasubramania Sarma

Larry

01:40 16 Jun 26

I had a great experience with Rehman. He was very helpful, patient, and took the time to clearly explain my contract details and all the available options for my internet subscription. What I appreciated most was his sincerity in helping me find the best possible internet plan.His professionalism, knowledge, and customer-focused approach made the whole process easy and stress-free! Thank you for your help Rehman! 👍

Elle

04:02 04 Jun 26

Sonia was very helpful, friendly and professional. She made the whole process easy and pleasant, and I really appreciated her clear communication and positive attitude. Great customer service — thank you Sonia!

07:52 03 Jun 26

I had a really great experience with Occom support. Sonia was incredibly helpful throughout the entire process and went above and beyond to assist us. She was patient, professional, and made sure every issue we had was fully resolved. Communication was clear and fast, and she genuinely cared about helping us find the best solution. Thank you to Sonia and the Occom team for the excellent support experience.

Ayu Wulandari

09:42 26 May 26

Aman was very helpful with assisting my WiFi connection issue. He was patient and took the time to explain everything clearly, especially because I don’t know much about these kinds of technical things. He made the whole process much easier and less stressful for me. I truly appreciate his help and positive attitude. Thank you for the great service!

Lisa Damevski

12:10 25 May 26

Outstanding customer service from Sushil at Occom! He patiently walked me through setting up and connecting my internet mesh system and made the whole process incredibly easy and stress-free. He was knowledgeable, professional, and explained everything clearly step by step. Thanks to his help, everything is now working perfectly. Really appreciate the excellent support — highly recommend both Sushil and Occom!

Huantao Zhang

07:20 12 May 26

Thank you to Occom for providing same-day activation and installation when we needed internet urgently.Locky was very patient in explaining the setup process and helped us complete the installation efficiently. We were able to get connected quickly, and the internet speed has been very good.I would definitely recommend Occom to people around me. They truly provide excellent customer service👍👍

Roland Matthew Bautista

04:25 07 Mar 26

Sonia helped me so much getting connected to the internet. She has the willingness to go above beyond helping the customer. I can really tell that she loves what she does and care about the customer and their satisfaction. Excellent job, Sonia. Thanks a lot!

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News Title

Jul 2024

How Much Does It Cost to Upgrade to nbn Full Fibre?

Nbn fibre Upgrade full fibre Published on: 30-07-2024 Is slow internet turning your entertainment time into frustrations? nbn full fibre (fibre to the premise) delivers a quantum leap in internet

Jul 2024